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Customer service win

I've owned goldenear tritons for quite a while now and one of the woofer amps went out. I brought it to my dealer for repair and it went great! Seuss electronics was extremely helpful and Chet from goldenear sent the repairman the parts fast and for FREE! What awesome service is that!! The technician told me that Chet has been around since the def tech days of long ago what a great job, I just had to share my experience. 

gregdude
9 responses Add your response
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rocray's avatar
rocray
1,448 posts
 

It’s always great to hear that there are companies that still know how to treat their customers.  

samgupta101
63 posts
 

awesome to hear about positive experiences with brands :)

jond's avatar
jond
5,794 posts
 

Always great to hear about good customer service thanks Greg and enjoy your speakers.

gregdude OP
222 posts
 

Thanks everyone for the well wishes. And again, what a great job!

soix
9,456 posts
 

Love hearing stories like this as they seem far too rare these days what with ChiFi and dealers disappearing.  Thanks for sharing, and congrats!

stereo5's avatar
stereo5
6,385 posts
 

Good to know my T Refs can get good service if ever needed, thank you. 

secretguy
1,703 posts
 

Great to hear. I also own T1s and. fortunately, they've been flawless through years of 10-14 days of operation. I recently moved them from HT duty to the stereo. I forgot how amazing they are.

juanmanuelfangioii
958 posts
 

Very cool!

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