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BlueSound Stinks(!), anyone?

I am looking for your help.  We recently switched from Sonos to BlueSound to get higher streaming rates.  So far we have had consistent problems and issues(!!).  Specifically, about 50% of the time my and my wife's BlueSound app does not recognize the Node 2i's.  When I delete the app, reinstall it and reconnect the Nodes, we again have the same problems at least 50% of the time.  It is simply a joke of a product and I find we are not alone.  I have tried just about everything.

Also, when I go online to get help, I find that I am not alone and there is a tsunami of negative (to the degree of very hostile) comments about BlueSound and for the most part it is the same issue.  I have tried just about everything and I am about to simply trash/sell mine and go back to Sonos.  If I do go back to Sonos, I will also leave a stream of bad comments on every forum I can since going back to Sonos will represent a big financial loss to me simply because Bluesound is an irresponsible/deceptive company at my expense.

Alternatively, I just want it to reliably work.  Do you you have and advice and/or guidance to get Bluesound to reliably work?  Is there a better alternative to to get higher bit rates thank Bluesound?

Thank you in advance for your help.  Dave


butterman
110 responses Add your response
mahler123
3,062 posts
 
I hope the Powerline adapters work better for you than they did for me.  I had several that gave up the ghost because in order to reach all the rooms my house, they had to pass over more than 2 zones on the circuit breaker.  Eventually I Ethernet wired the house; best investment ever
ericsch
751 posts
 
Several on AG have mentioned that using the house wiring can introduce noise into your system. Never tried it so not sure if this is true.
audioape
1 posts
 
I have been messing with this thing for three hours, he refuses to be reset to the personal network after it failed to login to my google fiber web. It does not have a physical reset button and from what I’ve read do you have to plug it into a router physically with a cat five cable to reset the stupid thing. So I cannot even set up the software to administer it. No Bluetooth connectivity to administer if something goes wrong.

returning this piece of crap.
vanson1
126 posts
 
Bluesound Node is a great product. 

Use cable,  not Wi-Fi. 

I never have connection issues. 

Their DAC is kinda weak but an external one will fix that. 

The actual digital stream from any device will all be exactly the same. Like a copy of your word document is the same as your original. 


bob-o
2 posts
 

I have a Node 2i connected via WiFi to our Orbi mesh network and I’ve never had an issue with connectivity. Connectivity and the sound are great.

I have streaming, vinyl and CD’s yet I find myself streaming 95% of the time and most of that is SiriusXM. But my one problem, which bugs me all the time, is now that the Node 2i supports SiriusXM, there is no album art when streamed through the Node directly from the internet. All I get is a SiriusXM splash page for whatever channel that I’m listening to.

If I fire up the SiriusXM app on my phone or iPad and push it through the Node via Bluetooth (or via Bluetooth to my Audiolab 60000a) I get album art. It’s bugging me enough that I’m presently looking for alternatives to the Node.

mitch4t's avatar
mitch4t
1,602 posts
 

I just got my Bluesound Node about a month ago and I'm in love with it.  

The wifi connection can get wonky sometimes...so I hardwired it.... perfection.

jjss49's avatar
Ag insider logo xs@2x
jjss49
6,612 posts
 

op is from 2 years ago

vanson1
126 posts
 

Bluesound with wired connection is fantastic. 

biff1
2 posts
 

This is an old thread but I just ran across it and thought I would add my two cents.  I own a Bluesound Vault 2i.  It is, hands down, one of THE WORST products I have ever purchased.  I don't know which is worse, the hardware or the software - it's a race to the bottom.  Vault reboots almost daily, software crashes all the time, discs frequently stuck in the unit when ripping.  I cannot for the life of me play local music files on the thing.  Beware a product that tries to do too much for a (relatively speaking) bargain price.  In the end it does nothing well at all.  

2psyop's avatar
2psyop
1,503 posts
 

I agree with all posters who say wired is the route to go. Unfortunately Bluesound has not really been successful at making these products "wireless" without many glitches. I have both the Node and Vault and they work great wired.

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