Who are you talking to? Me? But if I never asked for anything right away! I only asked for strightforwardness. Save the sermons with me, thanks.
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Or you could read my Moab review, in which case you would have known to expect this.
The reality of it is, you have whether you know it or not entered the world of high end audio. Yes you can click on a web page. Yes you can email. You can be forgiven for confusing this with Amazon. In spite of appearances however this is about as far from Amazon as you can get.
High end audio has some pretty big corporate entities. The heart of high end audio however is people. A lot of the very best stuff is made by people so crazy creatively genius they are way out on the fringe of creative genius.
They are not out on the creative fringe of creative genius like Sam Walton, using satellite communications to save billions with just in time inventory. They are not out on the creative fringe of creative genius like Jeff Bezos, another one putting millions of people out of work. They are creative geniuses mostly at designing insanely good sounding gear.
I just ordered a Raven Blackhawk. Didn’t want a Raven Blackhawk. Wanted a Reflection. But thanks to the reality of our messed up world who knows how long a wait that will be? Even a Blackhawk is a month out. Oldhvymec waited something like 5 or 6 months for his Decware ZP3. You don’t see us whining about it.
Because we understand the reality of the world we live in, and in particular the reality of being in a niche market so micro you could ask a hundred people no one will even know what you’re talking about. Amazon, everyone knows.
You want to say this sucks, fine. Technically you are right. We are all entitled to have everything right now. If not sooner. Either that or: Embrace the suck.
Choose wisely.
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When I first asked for the shipping date of my moabs they told me mid-May. I have not received them yet.
I write every week and every week I get replies like: we’re shipping them next week, we’re waiting on some components, the woofers are downstairs, we expect them to ship soon.... I don’t want to say that this says anything about the quality of the speakers I’ll receive (I’m not a big believer in the inductive approach)... I know a lot of people who do an outstanding job but are a disaster at communicating with customers. But at some point and age I would put a "character" like this prominently displayed on the company homepage. Something like "We make the best speakers but deliver when we want to. Don’t bother us via email or phone, you won’t get anything out of it." Simply out of respect for others. |
MC...The joke actually goes like this...What does Tekton and Patek have in common?...You buy a Patek and you own a fine time piece,you buy Tekton the jokes on you , |
MC: That’s funny as hell! |
Even big companies like McIntosh and Revel have long lead times right now. |
Moabs are totally worth the wait. You will know within minutes of firing them up. Then over the next days/weeks/months they will only grow on you more and more. If ever you are thinking they are bright, or forward, or that you know what kind of sound stage they throw, put on some different music or change a component and then you will learn it never was the speakers after all. The friend who was over most recently said the midrange was perfect, the best he ever heard. Everything can of course always be made better, and I am working on that. But for $5k? Holy cow! You will see. Er, hear.
Meantime, enjoy a little Tekton humor. What does Tekton have in common with Patek-Phillipe? You never really own one. You just order it for the next generation.
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@spacecadet65,
Absolutely worth the wait! The problem was I bought them before they were on the market as they were still being manufactured. The original date was April but it streatched into July. My speakers were made in the first production run. I got so antsy that I contacted Sandy Gross at GE and he looked up my order and said the dealer would get it the second week of july. He was correct. I am esctatic with the speakers, the best I have ever owned. I am glad I bought them when I did. Retail was $8.5K and six months later, price went up to$10K. That makes me even happier. Good luck on the long wait. My Engineering Professor in college told me that "patience is a virtue". |
@stereo5
Wow, those are long lead times. 6 months seems excessive, especially with a $4k deposit. That must have been tough. Were the Tritons worth the wait?
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@bryhifi
Double high C. You and Maynard! I actually have CADETS on my vanity plates in MA. The crazy thing is that I never marched DCI. Didn't have the talent. So I've been hopeless romantic fan since the early 80's. 81-85! Damn those were the golden years. Too bad about George and the mess that has followed. But they are re-grouping.
But hell, the DCI audio/video products sure have improved. I'm hoping that these Tektons will provide the scale of the "first hit." |
@spacecadet65,
props on the Garfield avatar ;)
If I’m right you will get my avatar if you enlarge it.
X-men 81-85 lead sop |
The patience of Job, I'd say. |
@spacecadet65,
I was the same when I custom ordered an amp from Odyssey. I called every week as I knew they were back logged. After a few months I got a call saying they had built the exact same amp as mine, only in 220 volt for a European customer who cancelled. He put in the proper transformers and made it to US specs and I received it a week later.
When I ordered my GE Triton Refs, I ordered them in January 2017 with a 4 K deposit and received them July 17th in 2017. Looking back, I am surprised I had enough patience to wait that long. |
Facten- Yes. Emailed 2 weeks ago to get an update, and then a few days ago. They said they are waiting for components but they were due any day. While everyone there is very nice, there's not even a hint of an estimated ship date. They said they'd let me know when they are ready to ship.
I'm not wound up about it. In fact, I think this comes with the built-to-order, semi-custom thing. I'm just excited to get them... |
First rule of sales and customer service.
under promise and over deliver. |
Well it's 10 weeks have you asked them about the status?
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Ha! You're probably right. I could NEVER get away with that with my company...
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No clue on Tekton, but if a manufacturer tells you 6-12 weeks, double the time. |
