Actual Lead Time on Tekton Speakers

Ha! You're probably right. I could NEVER get away with that with my company...

Facten-  Yes. Emailed 2 weeks ago to get an update, and then a few days ago. They said they are waiting for components but they were due any day. While everyone there is very nice, there's not even a hint of an estimated ship date. They said they'd let me know when they are ready to ship.

I'm not wound up about it. In fact, I think this comes with the built-to-order, semi-custom thing. I'm just excited to get them...

@stereo5 

Wow, those are long lead times. 6 months seems excessive, especially with a $4k deposit. That must have been tough. Were the Tritons worth the wait?

@bryhifi 

Double high C. You and Maynard! I actually have CADETS on my vanity plates in MA. The crazy thing is that I never marched DCI. Didn't have the talent. So I've been  hopeless romantic fan since the early 80's. 81-85! Damn those were the golden years. Too bad about George and the mess that has followed. But they are re-grouping. 

But hell, the DCI audio/video products sure have improved. I'm hoping that these Tektons will provide the scale of the "first hit." 

MC: That’s funny as hell!

My experience with Tammy has been the same. And I expected a long wait. I ordered the same speakers as you but in a custom color. What are you driving you IMs with? How long have they taken to break in? I also ordered the 2-10 sub and I'm wondering how hard it will be to get them to integrate. I', in a small room.. about 13x10x8.

Will do! Thanks.

It was not my intention to start a hate thread on Tekton. As far as the product goes, I've received great value for money. It's just a little frustrating... 

So the actual lead time for my Impact Monitor order ended up being 18 weeks. The clock is still running on the powered sub - which I'm told they are still waiting for the plate amps. 

Within the context of the pandemic and the interruption of supply chains I can understand shipping delays. But by more than a factor of 2x? It strains credulity. AT this point I feel like Tekton is using their customers as a bank. A little like a Go Fund Me project. But with a Go Fund Me project they only take a deposit... not the whole amount.

On the other hand, Schiit Audio, a company that also builds to order and sometimes has lead times, holds the order but doesn't actually take your money until the product is in stock and ready to ship. That seems more reasonable and fair.  

I run 3 small companies with payrolls that fluctuate wildly. I use a line of credit to smooth out the peaks and dips so there is no disruption to my customers. It's not rocket science. However, if I could get 18+ weeks of no interest loans from my customers, that would be something. 

Aside from the main point - the speakers sounded good right out of the box and they are still breaking in. However, the whole experience has been tainted by the feeling that I've been taken advantage of by the business process. Just my $.02 

I have to call BS on that Miller. I spent 20 years in the loudspeaker business from manufacturing to advertising and PR. Fact is that Tekton  are getting away with what they can. This is not a problem of manufacturing capacity. It's about cash flow and supply chain management. They are pushing their cash flow issues out to the customer so as not to pay for the financing of operating expenses. If not, they would be holding off on credit card charges until shipping, or at most just taking a 20% non-refundable deposit on each order. Either would be fair play in my book. 

BTW, I currently oversee over 1200 workers in 7 vertical industries across the country today. I don't need a lecture from an armchair audio enthusiast about optimizing business practices. 

I say that with love in my heart.  ;-) 

Boxer: I am growing more enamored with the Impact Monitors the more I listen and the more they break in. I'll give a more detailed report when they have more hours on them and I have time to play with placement, etc. I fully expect to LOVE the 2-10 Sub when it comes in. 

Seriously Miller? I continue to be amused how folks whose ideas are the most banal can’t help but condescend to others. 
Make no mistake, I live and learn. This is just is not one of those times.

I’m also +1 @woodsage 
however if you did not use PayPal and are on your own, you have to decide what your end goal is here. If you find that you’re done dealing with Tekton you may just want to contact a lawyer in Orem, UT, send them your documentation and have them open a suit in the district court. You can sue for a refund plus legal expenses. And if everything you are saying is accurate, there should be no problem winning the case. However, I don’t think Tekton will let it go that far. They will have to pay your lawyer fees and their own. Only to lose the case. I’m guessing that the bill of materials on a set of Moabs is about $2500 or so. It’s very likely that you will get your refund plus legal expenses from Tekton and Tekton will walk away from the $2500 + shipping cost loss to avoid the legal expenses. It’s the least expensive way out for them. 
Welcome to ‘Murcia.