Service my Belles

I own a Belles pre and have communicated with Dave on multiple occasions; from needing to get my remote replaced,discussing which tubes to use to discussing how to install Auricaps (by a 3rd party prof.).

He has always been available and has always taken time to speak with me.

I own a Belles 350A Reference amp with which I am blissfully happy. I recently sent the amp to Dave for service, and was able to make the arrangements with minimal fuss. No, he didn't always answer the phone when I called, but he usually called me back within a couple of days. He was also fairly responsive to my emails. It took about a month to get my amp back, but it was well worth the wait.

I get the impression that Dave's business (Power Modules, Inc.) is pretty much a 'Mom & Pop' shop. I know that he personally did the work on my amp, and I suspect that's the case with each piece of equipment that comes through his doors. If he fails to answer the phone when you call, or is slow responding to your emails, it's probably because he is BUSY WORKING!

I'm more than happy to accept the occasional slow communication with Power Modules, Inc. in exchange for the satisfaction of knowing that when I do speak with someone there, it'll be the man holding the soldering iron.

Going through thins in my mind, and wanting to clear the air..... Thought I would give one last note for the sake of clearing the good name of Dave Belles. We did get everything taken care of, in fact he serviced my pre for free. Now that is MOST EXCELLENT QUALITY SERVICE!

If anything Dave Belles is a most excellent person. And I am the one with the quirks that need to be worked out (%-)~

Thank you Dave Belles!

@kt_88 I know it's been a long time since this thread but do you still have your Belles gear? If not, were you happy with it? I'm purchasing a Belles SA100 amp used an a new Belles pre amp to compliment it. Just looking to see what I might expect.

I spoke to David a couple months ago...he will pick up the phone when he isn't busy.  It might be worth calling him after you get the SA100 to see if you can get a handle on the age of the unit and any thoughts about whether it may be time for service.

Based on all the reviews, everything David makes sounds somewhere between good and great.  I own his 22a preamp and with Mazda NOS 1960s tubes, I can't really gush enough about how great it sounds!