Service my Belles


I'm attempting to send my Belles pre in for service. However I'm not getting a response from Belles Audio. Is this normal? Anyone out there have a suggestion as to how to send my equipment to Belles for service? I notice there is a address provided on their web site but I would hate to just send it blindly without any contact from them.
kt_88

Showing 3 responses by kt_88

Hmmmmmm, well........ I left a message but got no return call. Let's hope he is on vacation. In the mean time if any of you folks happen to be in touch with him- Can you let him know I am making an attempt to contact him?

thanks!
Well, sad to write this. But this is a forum that I assume allows the good and bad experiences?

I struggled for quite sometime to arrange repair of my Belles pre. I was not pleased with Dave Belles's lack of return contact and it made me wonder if I would get my pre back if I sent it in. So I took it to a local repair shop and sent Belles a e-mail informing him they would be in contact with him.

Well we never heard from Dave Belles and could not do the repair without a schematic. Finally after over 3 months of frustration I sent the pre to David Belles and explained my frustration and told him he could keep his pre. " I don't want it back, and I will never own a Belles piece! " That was in early September. So it has been a month now. I thought I would at least got a letter of some type from Belles Audio. Most manufactures will at least do something to satisfy their customer.

I guess that shows me what type of company David Belles is running...
Going through thins in my mind, and wanting to clear the air..... Thought I would give one last note for the sake of clearing the good name of Dave Belles. We did get everything taken care of, in fact he serviced my pre for free. Now that is MOST EXCELLENT QUALITY SERVICE!

If anything Dave Belles is a most excellent person. And I am the one with the quirks that need to be worked out (%-)~

Thank you Dave Belles!