I Don't Understand What Determines When A Thread Gets The Axe


I've only been a member of Audiogon since 2016 or 2017, so maybe some "old timers" could fill me in.  I don't understand how threads covering "beaten like a dead horse" topics, for example, oh off the top of my head, "Cable Deniers", can carry on for days or weeks, have pages and pages of posts from Members that frankly get quite ugly with name calling and basically Grade School playground behavior...yet the Moderators never say a word or never step in with the, "This Discussion Is Closed" Czar-like ruling.

 

However, when a Member like, say @verdantaudio, tries to warn us about Fraudulent Retail Websites AND has proof that these sites are ripping people off, along with proof from other Audiogon Members who provide examples of these sites conducting fraudulent business activities, the Discussion is shut down and closed.  WHO decided to close the discussion?  The original poster?  Audiogon?  How do you find out?  Better yet, WHY was a topic as important as Fraud shut down after only 30 posts, some with extremely valuable information such as one member who had done a Whois.com research showing extremely sketchy information and another Member who had information about the state of Kansas Fraud Unit investigating one of the companies.

 

Is it because a Forum Member kept complaining about the post?  Do the businesses in question advertise on Audiogon?  I'm very curious who makes the decisions on which discussions get shut down and which discussions are allowed to drone on and on with behavior and comments that people would NEVER have the guts to say to one another face to face.  I've truly wondered this ever since I joined this fantastic audio community -- a place where I've learned more in 7 years than I had learned in the previous 35 years!

 

I must say I wasn't at all surprised when I saw the discussion had been closed.  After all, a Member had made this cryptic post  -- "My guess is this thread won't last."  Let's see how long this one does (before it gets zapped, I'd sure like to know the outcome of the Kansas fraud unit that is investigating the company). 

 

Slow down and enjoy the music...

allenf1963

@deep_333 I had a thread where I highlighted two URLs that were obvious fraud.  These are not established sites or anyone I have beef with. I am not reposting as to not get this thread killed. 

They have a lot of products listed that they don't have access too (I distribute or manufacture several of the lines) and others chimed in that they aren't selling to them either.  This is despite the fact that they have these products listed as available and at prices that are well below my cost as the importer and manufacturer.  

The sites were hastily thrown together.  Poorly formatted and nothing about them seems even vaguely legitimate.  Additionally, I had a customer who literally experienced having his CC # stolen from one of them.  This is what was taken down.

 

My hunch is that it was the mention of a legitimate retailer by someone in the thread that got this taken down. Can't have anything implying that a real retailer is associated with these scammers.

No one at those two sites was going to complain because they are foreign scammers.  

czarivey

I’m pretty sure that Contact Us link at the bottom of the page ... will get ignored. Moderators I’m sure using algorithm to define threads to be removed without any human intervention ...

That’s not how it works here at all, @czarivey. When you submit through the Contact Us link (it’s at the bottom of every page) you’ll get an almost immediate e-mail autoreply and ticket number. That will be followed by a personal email (not a chatbot) and followup. The "intervention" is human and very much thoughtful.

A few days or so after your question or issue is resolved, you’ll get an automated survey form about your experience.

It’s fair to complain where warranted, but let’s give credit where credit is due to the people who run Audiogon.

@cleeds I submitted several of those forms prior and no response on any and no survey either. Maybe certain inquiries get attention and certain don't so go figure.