I spoke with Doug via email 1-1/2-2 yrs ago about my Teres table. He had just moved into a new house and didn't have his system set up. It didn't seem like he was in a hurry to get it set up either. I recently looked over at Whats Best and didn't see him there either. The forums have always been challenging to those who have a large knowledge base. IMO That's part the reason few mfg's participate. Too many know it all's with Dunning Kruger Syndrome.