It is indeed set up and knowledge of rooms. It's amazing how some exhibitors focus on cables and source but set up speakers improperly.
If you walk in a hotel room and see a speaker being demoed right next to or up against a wall, know that this company knows little about acoustics. These systems usually do not sound good unless they are extremely narrow dispersion, a trait that is usually the opposite of what you want for home use.
Getting speakers away from the walls as far as possible is the first step. Same for homes or studios!
Brad