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TEAC NT-505 impossible connecting to WiFi router o such LAN: help me please?

Hello mates,
I got my NT-505 3 days ago.
It seems to be working correctly but in my opinion all software in not the same level than the device: too aged & often no relevant documentation or support about.
However my big trouble is the NETWORK interface:  since first time I switched on, the NT-505 remains "for ever"  into NET configuring blinking state until it goes in power stand by.
Summarizing:

1. RJ45 cable is ok - tested in several manners
2. the wifi router (1Gb fiber connection) is ok
3. the wifi router ether ports (4) are ok - I checked a bridged LAN configuration too

Testing the NT-505 Ether port It results:

1. the physical level of protocol seems working correctly just on-way: the interface recognizes correctly the bandwidth (Fast ot Giga in my case) end the packet coming from the router are buffered. No packet sent  to the router.

2. At protocol level no ARP session are involved hence impossible retrieve MAC address and trying to do something.


VERY STUPID ISSUES:

1. Being NET board logically split from MAIN board It's need a separate firmware(!!!): how can I upload the NET firmware if, as stated into documentation, I must use the mobile app and It's impossible connecting the device to such LAN?

2. NO menu interface to configure manually the net parameters.

May someone help me (tricks..., recovery sw,..., low level maintance menu...,...) 

Thank you a lot.


silvio66
big_greg
6,623 posts
 
This is what I got back from TEAC regarding using the NT-505 with a wireless client:

I’m suspecting network congestion on the wireless network may have contributed to the issue you were having. This is why the Ethernet connection resolved it.
trinhsman
88 posts
 
I have an NT-505 that has now started to not connect to the network, as well as pair In Bluetooth.  I’ve done all the normal things to correct.  Reset, firmware upgrade.  Check directly with my router, but it will not work.  Have talked with Teac (Onkyo) support and they said I need to send it in to a service center. 
QUESTION:  Who did you talk to and how did you get a replacement done for your unit?  I just want a replacement and not have to wait months for a service center to do something.
ONE MORE THING:  A service center close to where I live, and suggested by Teac told me they don’t work on the NT-505.
Any help is greatly appreciated.
kosta68k
11 posts
 
@bigfanga Thanks! I do have and running the full roon version, but was curious if I was to get a say an Elac discovery ds-s101-g music server, which comes with embedded fully licensed scalled down version of roon, AKA Roon Essentials, I will still be able to play my music throughout all of my roon endpoints. I don't know if its even worth considering that. What do you guys think?

@trinhsman Not sure if that is a good enough answer for you, but been in the US, I ended up calling the US Teac (Onkyo) support line, and was forwarded to someone from order/product support that helped me with issuing an RMA and return address in New Jersey. Took about 2 weeks back and forth before I've got my new unit.

kren0006
1,859 posts
 
Seems that a lot of folks starting to have issues. Odd because for last year didn’t see really any problems on forums. Keeping my fingers crossed. Hope Teac replaces or fixes the bad units
trinhsman
88 posts
 
Ended up sending my unit to a regional service center in California.  I told them I had done research and there seemed to be some serious issues popping up like this.  They said they had not seen that, but would make sure my unit is repaired or replaced.  Told me 5-7 days before they can look at it.  The sad part is the dealer I bought the unit from basically told me they could do nothing other than tell me where to send the unit.  They never responded to my request for a replacement.  I opened a case via PayPal with them to try and get my shipping costs of 85.00 back, when I sent the unit in for repair.  They have ignored that also.  So, my advice is don’t buy anything from HiFi Heaven.
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