Tannoy Speakers without grills...

So I drove to Upscale Audio today and auditioned the Tannoy Legacy Cheviot and the Turnberry GR. Both were excellent. But the GR had a bit more detail. I was hoping to like the Cheviots but the Turnberry inched away from them in the upper midrange. I’m a drummer and focused on a lot of the ghost notes on the snare and cymbal overtones.

Anyway I got them home (45 minutes away) and didn’t get a chance to open them up until 30 minutes ago. Guess what? No grills! I watched an unboxing video online and the grills should be attached to the speaker fronts when the white cloth covers are removed. These speakers were properly sealed. One odd detail is that the instructions on the top of the box said open the other. Unwittingly, I had already opened the top before reading. But by a strange trick of fate, the speakers were upside down. The outside of the box clearly shows an illustration of the speaker ’right-side-up’. But the speaker was 180 degrees different than the illustration.

Upscale Audio is great and I know they will take care of me. No issue there except the hassle of returning it and getting a new set.

So no grills and upside down packaging. Hilarious! I guess stuff like this happens. But this is a first for me. Anyone else have this problem?