Software recommendations

I am new to computer audio. I am not into the "Tech" and really just want easy, trouble free sound. I have been using Amarra 3.0 for down loaded music, and Amarra sQ for spotify, and though I like the sound when it is working, I have found it to be unreliable and unpredictable. Reading reviews has not been helpful as most reviews are more ad copy than critical evaluation. I would appreciate your input as to good/bad of various options. My primary concern is #1, ease of use and reliablity. #2, sound quality. #3, cost.
I think Amarra is Mac-based, so I don't have recommendations for Apple. For the PC, I've been pleased with MediaMonkey Gold and DBPoweramp.
If you are not setup for bit perfect playback, that could explain why results are unreliable and unpredictable. I would make sure you have bit perfect before you make any changes.
JRiver for playback, DBPoweramp for ripping. I've used many others and these 2 seem to be the most reliable.
I have tried Amara and Audirvana Plus, preferred the sound of Audirvana Plus. Very easy to use and completely reliable.
Amarra still crashes on some guys computers, Audirvana has been more reliable on this aspect.

Thanks for the question. I run my own small audio business. I recently found a service dialics for myself. I think it is good  inbound call analytics software. I have used it and am happy with it. What do you think? Have you tried something similar? If so here is the site to get  more info

MUST try Roon.  Not that it's more stable, but at least it's worth the trouble. It's a different league from what's be recommended so far.

I would recommend you start by disclosing what operating system you are using.

ROON. Best $450 I spent in 2015. It is the king of the hill. Not saying it is the best since I have not heard them all, but I do not think there is anything bigger or better supported in hi-end audio streaming.

I use a crappy computer to run my ROON Core (as ROON suggests)