Purchasing


Hello all,

I'm Canadian and have in the past noticed Americans are less likely to purchase products I've attempted to sell from Canada. I've never understood this as I've been purchasing from America over ebay and other sites like Audiogon for 20 years. I've sent my money before seeing the actual goods just as everyone does when buying on line. 99.99% of the time everything is as stated and all is good. Such as on-line shopping should be. And now its even better with PayPal making purchasing like full-proof/safe.

Now I live in Thailand (three years now) and have several listings with hundreds of views each but no buyers. I know my pricing is good to great (I just lowered my pricing) but no one will buy. I even have included free shipping.
My question is,,, is it a wast of my time to sell from Thailand on this site? Does anyone know of a service where a firm takes care of selling used or new products on line for others?
I think its clear I'm a little frustrated with no buys,,, especially when I've been the buyer from other countries for 20 years and see little to no risk in it, and have found great buys that could not have been had in my own country at the time.
I'd just like to know what's going on.

Thank you,
thairon
One of the problems with buying from Canada is the very slow and expensive shipping via Canada Post, UPS or Fedex with possible customs brokerage fees added on in some cases as well. From Thailand I suspect the concerns are possible scammers and voltage mismatches between US standard and other areas.
For me, I have to say that with many transactions here on Audiogon and only maybe 3-4 that didn't go so good, 3 were from Canada. Sorry. Don't know why.
Early on when I first joined this site I bought a (fairly) expensive mono block pair of amps that arrived damaged. The owner didn't want to make good on it. Then a tube tester that arrived damaged from shipping, again the owner didn't want to make good on it. Last, I had a cartridge for sale and wouldn't sell it to someone from Canada, OMG this guy haunted me for weeks sending me emails daily that I need to sell him my cartidge. Good thing I had it listed make offer only.
Also, I see that you have no feedback here. Many, like myself, will only deal with sellers that have excellent feedback.
Swampwalker and Markpao both make valid points. My twist is a bit different, in that I sold a McIntosh C39 to someone in your country, who insisted it be sent Canada Post. Even tho shipped in Mac's own double boxes, some idiot dropped it on a corner and shattered the glass completely. The fighting that went on between the USPS and Canada Post took 4 months, each blaming the other. In short, the poor guy only received 2/3 what it would have cost to repair it, and he eventually took the loss and sold it. I vowed then and there, no more dealings with Canada. Others may have great experiences, but the red tape to get resolution is something I refuse to do again.
For most Americans Canada might as well be Thailand.
Our elites make sure Canada is unknown for fear the masses might get some compare and contrast going.
I think US Customs gives Canadian sales a hard time. Don't know it, but have a hunch. I grew up 4 miles from PQ border.

Personally, I think you have to be mental to buy anything from Asia.
I didn't know it was so difficult to get products (used) into America when purchasing from Canada. That is interesting and good to know.

For me, the issue is protection in purchasing. I prefer to purchase close to home so that I may actually go and see/hear the product operate before purchasing and to make sure the item isn't stolen. So, I ask for a copy of the receipt or some assurance that it isn't hot. That said, if I can't get the item from nearby, depending on the costs, I will send a check and cross my fingers hoping that the seller will be honorable. Paypal is a royal pain but if it holds the funds in an escrow type account until the purchaser states that the item arrived in the condition that it was originally listed, then that would be the way to go. If paypal releases the funds to the seller before the purchaser can make such as assessment, then it is a waste of time.

So, the issue is confidence and buyer protection. One hears so many stories about scammers, that it is really wise to be careful. The only things I have purchased from overseas were out of production transistors.

I remember the old saying that if it appears too good to be true, it typically is. So, I've seen overseas sales where the prices were way lower than what is advertised in America. That worries me. Also, when the seller post generic company pictures, instead of pictures of the actual product with the serial numbers, that worries me.

I also imagine that overseas purchases of items may void any transferrable warranties. That would not be good.

I would however, buy from overseas companies that manufacturer and distribute their products. Also, positive feedback on audiogon is important.

But my preferences would be.

1. Purchase from nearby with cash and see/hear the product.
2. Purchase from America, using Paypal or cash depending on the cost of the product, after much back and forth correspondence and verbal communication with the seller to help lessen my fears.
3. Purchase from the manufacturer or distributer overseas only if I can't find that product in America.
4. Purchase from seller overseas only after much correspondence and communication with the seller and using some sort of pay escrow account for protection. I know, the seller would then take more of the risk because the item would arrive prior to the seller receiving the released funds, but it does protect the buyer more.

Also, one has to consider import customs fees, tariffs and import taxes and possible nightmares at the customs offices.

enjoy
I've bought some kit from Canada some years ago and I had to send it back for a little mod work. I was told to simply declare it as a repair and it sailed right through.
No problems whatsoever.

All the best,
Nonoise
The further an item is shipped and the more handling involved by multiple parties during shipping the bigger the risk of damage. When I buy larger more fragile items of value I look to minimize shipping distance within the U.S. even to minimize chances of damage in shipping. I might buy certain smaller less fragile items from overseas and have from Canada as well. Just a general rule of thumb for me.
IME, should something go wrong, international law can be a bitch. I only do deals within the U.S.A..
For some reason, I've had more problems (as both buyer and seller) dealing with shipping to/from Canada than anywhere else. I can get something from China or Eastern Europe in way less time. It does tend to make me gun shy about our Northern neighbor.
Concerning your present Thailand selling experience, your zero feedback is not doing you any favors...
I had just one transaction with a Canadian. I responded to a WTB ad for a Magnum Dynalab Signal Sleuth. I had one that I had not needed since moving from the country to a Metro area. We decided to trade the Sleuth even up for some miscellaneous stuff from his junk drawer, the best item being a set of Furutech AC connectors. Due to some kind of Canadian VAT or something, the transaction cost each of us more than $85 in fees assigned to get through customs. Besides that, the shippng time from Saskatchewan to the border took less than a week but the time in customs, etc. took more than a month.

Quote the Raven, "Nevermore!"