Pairing streamer

If your streamer is not connected to your internal network, nothing will work. Check your router connected devices to see if it’s on the LAN. I don’t know what the device will be called on the device list on the router but you should know what ip address your streamer is.

If you have another computer, ping the ip address of the streamer. You should get bytes of data received at what speed if it is on the lan, or it will say ip address not found, then you know it’s not connected

I had this issue also, fixed as per @kennymacc advise.

@kennymacc - dude, this unit has not WiFi or BT capabilities

@toneranger58 - did you read about the hardware? It has no WiFi or BT

@davegolf2424 

I have the same issue with my Pulse from time to time. My work around is to manually enter www.myinnuos.com rather than linking through the app. For some reason the Pulse is always available as an option with the myinnuos.com. 

Good Luck