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New buy, no return policy

I am negotiating a sale with a reputable, but small dealer for a pair of new Acora SRC-2 speakers. I have heard them in the showroom with comparable electronics to my own and loved the sound and design. The show room was only slightly acoustically treated.

I'm ready to throw down, but the dealer does not have any kind of return policy if, for some reason, they dont work out in my own space. I dont feel comfortable with this policy but wondering if I am just being too entitled?  Other dealers from which I have purchased new speakers  have had 30 or 60 day returns, no questions asked. 

I also have the opportunity to buy a used set of these speakers from TMR with a return policy (minus 5% ,restock) if not satisfied. Of course the used price is considerably cheaper but there is no factory warranty and although they are stated to have had own owner, their age and provenance are unknown.

Any guidance, opinions or advice?

mintakax
inna
7,912 posts
 

The dealer was right and the buyer was wrong. Now he ended up with very expensive second hand stuff.

ghdprentice
7,634 posts
 

OP,

Congratulations on your purchase. I am sure they will remain your end game speakers because of their great performance... and if that fades... well, there is their weight. 

patrickcarey
26 posts
 

You have so many other options.  
With room effects & boundaries, diverse equipment and cables, there is very little chance what you purchase will sound the same in your home.  

For me, if the item is expensive, I need to have a return policy in place or I will not buy the item no matter how well reviewed it is.  

soix
10,091 posts
 

The dealer was right and the buyer was wrong. Now he ended up with very expensive second hand stuff.

@inna  Ha!  The OP ended up with perfectly functioning speakers at a huge discount and the dealer lost around $20k in a potential sale.  Not sure in what universe the dealer was right and the OP was wrong, but that the dealer came back to offer more to try to get the sale pretty much confirms they knew they made a bad business decision here and the OP is really happy — pretty much the exact opposite of what you’re saying. 

mintakax's avatar
mintakax OP
54 posts
 

@soix -- Thank you so much for "getting it". Some responders are just not following the chain of circumstances. Actually, I went to the store to audition Magico A5s but the wait time to purchase a pair was too long. That is when the dealer demoed the Acoras.

To quote The Stranger in the Big Lebowski, "sometimes you eat the bar and sometimes the bar eats you". 

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