In the past year or so I have re-cabled my system with Audience Front Row cables, all of which are from TMR. I also purchased my VPI Classic Signature table, Bryston 28B-SST mono's, and Cary DMS-600 steamer. All purchases went well, the customer service was exemplary, shipping was fast and all was received unscathed. If asked, they are willing to negotiate on their listed prices. I plan to consider them for any future upgrades/purchases.
My experience with The Music Room
In short it was a good one.I purchased a set of Revel Salon 2 speakers in mahogany. I bought them sight unseen and l didn't listen to them but judging from there reputation l took a chance.My sales person was great,as soon as l paid they were on a pallet coming across country. They arrived right away in factory boxes and were shrink wrapped in waterproof material. I also noted that the strapping was nylon instead of steel and there were protective pads at all touch points.Best of all the speakers would have passed for brand new.The grills,spikes and instructions were in unopened wrappers.There was a nice thank you letter inside.l would not hesitate to buy from them in the future. I can only speak from my experience and it was great.
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@eurorack Did your cd player stop working outside of The Music Room’s window of return or was the cd player inoperable upon receiving it? I returned a pair of Cardas Clear power cables to them because I didn’t like them. No issues. This is from their frequently asked questions section on their website; “…we do offer a 30-day satisfaction guaranteed return policy, along with a 90-day warranty, on every product we sell.” |
My experience was unfortunate, I did a deal with someone there, I think it was a fellow named Josh, to trade my current amplifier and cash for a Mark Levinson 33H. This was through Audiogon. Was ready to go when I received a call that my mother was rushed to emergency and when I arrived she was in a coma and never regained consciousness. She passed a week and a half later. I let the deal rest (I literally didn’t even think about it) and when I finally looked at emails and Audiogon a couple weeks later I saw some scathing messages from them and they blocked me on Audiogon so I was unable to respond to them. I’m still blocked today, 20 years and approximately 400 positive feedback. I own the responsibility that I looked like a deadbeat for not responding but in my own opinion I would not just block someone from ever doing business with me again that has a tenured track record like mine. I’ve spent hundreds of thousands of dollars over my years as an audiophile. It’s like changing your mind on a deal, which I didn’t, and the store never allowing you in the door again! |
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