My experience with The Music Room


In short it was a good one.I purchased a set of Revel Salon 2 speakers in mahogany. I bought them sight unseen and l didn't listen to them but judging from there reputation l took a chance.My sales person was great,as soon as l paid they were on a pallet coming across country. They arrived right away in factory boxes and were shrink wrapped in waterproof material. I also noted that the strapping was nylon instead of steel and there were protective pads at all touch points.Best of all the speakers would have passed for brand new.The grills,spikes and instructions were in unopened wrappers.There was a nice thank you letter inside.l would not hesitate to buy from them in the future. I can only speak from my experience and it was great. 

128x128vinnydabully

Showing 2 responses by eurorack

I am in the minority of customers who received 100% inoperable equipment -- a CD player -- from TMR. With the situation of my life then, I had no way to seek redress. Ok, so I ate the 1500 or so. It was just too bad, I guess.

I would not purchase from TMR again without planning the time to deal with the possibility of grossly inaccurate description of equipment.

But I am clearly in the minority here.

 

@dbt The player was DOA. It never worked at all. The wording of the condition in their listing leads me to believe that problem(s) were known, but that is spilled milk. My fault is not acting within the return window.