My experience was unfortunate, I did a deal with someone there, I think it was a fellow named Josh, to trade my current amplifier and cash for a Mark Levinson 33H. This was through Audiogon. Was ready to go when I received a call that my mother was rushed to emergency and when I arrived she was in a coma and never regained consciousness. She passed a week and a half later. I let the deal rest (I literally didn’t even think about it) and when I finally looked at emails and Audiogon a couple weeks later I saw some scathing messages from them and they blocked me on Audiogon so I was unable to respond to them. I’m still blocked today, 20 years and approximately 400 positive feedback. I own the responsibility that I looked like a deadbeat for not responding but in my own opinion I would not just block someone from ever doing business with me again that has a tenured track record like mine. I’ve spent hundreds of thousands of dollars over my years as an audiophile. It’s like changing your mind on a deal, which I didn’t, and the store never allowing you in the door again!
My experience with The Music Room
In short it was a good one.I purchased a set of Revel Salon 2 speakers in mahogany. I bought them sight unseen and l didn't listen to them but judging from there reputation l took a chance.My sales person was great,as soon as l paid they were on a pallet coming across country. They arrived right away in factory boxes and were shrink wrapped in waterproof material. I also noted that the strapping was nylon instead of steel and there were protective pads at all touch points.Best of all the speakers would have passed for brand new.The grills,spikes and instructions were in unopened wrappers.There was a nice thank you letter inside.l would not hesitate to buy from them in the future. I can only speak from my experience and it was great.
Showing 2 responses by gnaudio
@decooney i hope everything works out to the best outcome for you and your family, it’s never easy. I certainly don’t blame them but I when I went to respond and it said I was blocked, In my own mind and experiences, I decided that may not be the best place to deal if I ever encountered a problem with something I bought there. I wasn’t going to go out of my way to plead my case to unblock me. Im sure they are a great company and there are lots of fantastic comments here about them. It was just my experience I was mentioning and I was partly at fault for sure! All the best to you! |