My experience with The Music Room
In short it was a good one.I purchased a set of Revel Salon 2 speakers in mahogany. I bought them sight unseen and l didn't listen to them but judging from there reputation l took a chance.My sales person was great,as soon as l paid they were on a pallet coming across country. They arrived right away in factory boxes and were shrink wrapped in waterproof material. I also noted that the strapping was nylon instead of steel and there were protective pads at all touch points.Best of all the speakers would have passed for brand new.The grills,spikes and instructions were in unopened wrappers.There was a nice thank you letter inside.l would not hesitate to buy from them in the future. I can only speak from my experience and it was great.
@eurorack Did your cd player stop working outside of The Music Room’s window of return or was the cd player inoperable upon receiving it? I returned a pair of Cardas Clear power cables to them because I didn’t like them. No issues. This is from their frequently asked questions section on their website; “…we do offer a 30-day satisfaction guaranteed return policy, along with a 90-day warranty, on every product we sell.” |
@eurorack That was an unfortunate situation with your cd player. I doubt they knew the unit was inoperable as something could have happened while it was in transit to you. Mail services don’t always handle our electronics with care. You would have been good to go if you returned it within your return window. I know issues arise with electronics, buying new houses or cars. What’s important to me is, how does the Hifi dealer, home builder or car dealer handle my warranty issue. TMR will take care of you within the warranty window. That’s all I can ask for as they have no control over something that stops working unless they knew it before selling it. Kinda hard to prove they knew? |
