La Scala II problem

Could you share with us the name of the dealer where you purchased the speakers?

I thought we're talking about Focal speakers, lol...

Dealers provide a service? Good to know....

I'm very glad you have the issue straightened out, but FYI - even if a dealer has something drop shipped directly to you, the reason the speakers are being sold through a dealer as opposed to factory-direct is that the dealer is being paid to handle customer service. You are paying the dealer a healthy margin and they should be happy to help you resolve any issues. That's what they're paid for. Take advantage of the services you are buying. BTW, I hope you enjoy the speakers. I recall listening to Klipshorns in my youth and, while they did have certain horn colorations, they had an impact and immediacy that was very nice to listen to. Enjoy.

All very true, but for the dealers benefit he merely delivers the product still intact. These are tested at the factory. I'm sure that if I wasn't so inpatient the dealer would have eventually come out to repair.
I did pull the back cover off as instructed by Klipsch tech support and sure enough one of the leads was disconnected how that happened I have my thoughts but can't be sure. However now I have a functioning speaker and life is good.

Well said Zd542

Its not your job to trouble shoot a brand new pair of expensive speakers. Tell the dealer to get his ass out to your house and fix it. They should have never left until they had the speakers set up and working.

Contact the dealer.

Contact whomever handles Klipsch warranty repairs.