Some here say that if you sign for the package then you are accepting it as-is. But seldom have I had to sign for anything, not even the Martin Logan speakers I bought last year — was told to expect the packages on a date and then when I checked they were sitting in front of my garage. All other packages were just left by my front door.
Only once was a product delivered damaged. It was a large flat panel TV. When I opened the box, the screen was shattered. I could see a scrap mark across the front of the box where it looked like something had fallen into it. I tried to call the seller but had difficulty getting through. Fortunately, I paid through PayPal and when I called them they said they would refund the money to my credit card. I asked them what I should do with the TV and they said keep it or throw it away. I called TV repair shops to donate it, but they said they could only use parts they order new and not parts off a damaged, though new, set. So, out in the trash it went.
Only once was a product delivered damaged. It was a large flat panel TV. When I opened the box, the screen was shattered. I could see a scrap mark across the front of the box where it looked like something had fallen into it. I tried to call the seller but had difficulty getting through. Fortunately, I paid through PayPal and when I called them they said they would refund the money to my credit card. I asked them what I should do with the TV and they said keep it or throw it away. I called TV repair shops to donate it, but they said they could only use parts they order new and not parts off a damaged, though new, set. So, out in the trash it went.