Help needed - Only one channel playing!


I am stumped and hope someone can help solve this mystery.

My left AGD Audion mono block stopped playing, while the right one was ok. They are connected directly to a Denafrips Terminator Plus XLR output, but the RCA output also did not fix the problem. I then moved the right amp to the left side after verifying that the cables and connections were okay (even though they had not been touched before the problem). The right amp that had been playing now did not play with the left connection. Alberto (AGD) checked the amps and verified they were testing normally.

Eventually, after many days and playing two different integrated amps, which played both channels, I reconnected the Audions both channels played as expected. Now the problem has returned BUT on the right channel. I moved the right amp to the left channel and verified it plays normally. In other words, the problem has returned, but now the other (right) channel is dead, but only with the Audions, bc I reconnected an integrated, and both channels play as expected.

All connections seem ok, and the problem occurs whether there is an XLR or RCA output connection.

I power reset the TPlus and hard reset the Lumin U2, but that did not help.

I think the problem is in the TPlus, but it's just a guess through the process of elimination.

If anyone has suggestions for correcting this problem, I would appreciate it if you could respond to this message. I'm out of ideas.

Thank you

Michael

quattro4x

Again, thanks to everyone for responding with ideas and suggestions.

It appears the problem is with the Dac. I am also noticing distortion, where the music sounds weird rather than hearing an obvious noise. So far, the problem has not been reproduced with a different Dac in place.

I have contacted the manufacturer to arrange an inspection and repair.

If I learn more about this problem, I will share it for the benefit of all.

BTW, the AGD Audions are amazing!

Glad to hear that all’s well! But it sounds like something is loose. Let us know if it happens again.

Check to make sure your power cables are pushed in all the way and firmly seated on the audions. AGD can be fussy with certain power cords 

UPDATE:

I just reconnected the monoblocks directly from the Dac, and both channels are singing away as though nothing ever happened. This is truly an amazing mystery.

Is it possible that a DAC can behave this way? I cannot find the problem in the cables, having it occur with XLR and RCA cables.

Thanks everyone for responding.

I apologize for any confusion and will attempt to be clearer.

  • I have been using the Leedh volume control in my Lumin U2 streamer to good effect. It is clearer than the preamps I have or have tried. However, there is some loss of body or warmth.
  • The problem I am describing happens with direct dac to power amps or going thru an integrated amps preamp out circuit.
  • Thanks, @carlsbad2. When the problem showed up in the right channel, I had moved the cables from an integrated amp to the monoblocks. I didn't touch the source connections; all other connections remained the same. I went back to the integrated, and everything worked as expected. I think your suggestion to keep changing equipment is the only option I have.
  • @zlone I've checked the cables and connections, including manipulating them to see if there is a faulty connection somewhere, but haven't located it if its there. Will recheck some more.

Again, thanks everyone.

@soix Preamps are becoming obsolete.  Most source components (other that TT) provide more than adequate voltage to drive an amp.  I much prefer passive Transformer Volume Control.  Volume control in roon is much better than many other choices.  So very possible.

@quattro4x I couldn't follow all the changes.  But I'll say that as you move equipment around you can eliminate components.  When you swapped the amps and the problem didn't move, that eliminated the amps.  When it moved from left to right, that is something you swapped.  Cables?  

The failure can be in any component in your system so keep swapping until you find a component that when you swap it, the problem moves.

Jerry

I don’t understand — how are you driving the amps with the Terminator?  That doesn’t seem possible.  Is there no preamp in your system?  Something’s missing here.