Bob from Cerious again. Yes we are small...a family operation. I am an "odd duck" in the audio world. First I give priority to repeat customers. While I was buried in orders two customers of mine really wanted their GE speaker cables re-terminated. I actually put off new sales to re-terminate their cable for free. We used to have a term for this - customer service! Second I do not like taking money for product I cannot ship right away. How many times have audiophiles put down money and then had to wait (six months...a year?) to get their product? Not fair to the customer. Period.
We have gone from getting an order and sitting down and making the order from the ground up to running 20 sets of GE speaker cables at a time, 50 power cords at a time, all with the stress that each one has to be perfect so the customer gets a great product. If you do not get an immediate response we are working on it (our website got 200,000 hits last month!). Thank you all for the support and the patience.
Lastly a note on the power cords. Everything about our power cords is unique. One of the most unique aspects is that they have REACTIVE jackets that actually react to vibrations and physically move to damp out vibrations caused by running current through a conductor (this is the main difference between the high and low current models as the jacket is designed with much finer reactive ceramics on the low current model versus the high current....). While I realize it is great fun to swap cords to A/B, this reactive process "resets" every time the cord is moved. While the GE cords will sound great immediately, just leaving them alone in your system will reap benefits everyday for 2 weeks as the ceramics hunt down and eliminate the internal vibrations around the conductors. This leads to those late night "Hey, wait a minute...I never heard that before!" moments we all treasure so much. So give vibrational peace a chance and let your cables settle. You will be rewarded.
We have gone from getting an order and sitting down and making the order from the ground up to running 20 sets of GE speaker cables at a time, 50 power cords at a time, all with the stress that each one has to be perfect so the customer gets a great product. If you do not get an immediate response we are working on it (our website got 200,000 hits last month!). Thank you all for the support and the patience.
Lastly a note on the power cords. Everything about our power cords is unique. One of the most unique aspects is that they have REACTIVE jackets that actually react to vibrations and physically move to damp out vibrations caused by running current through a conductor (this is the main difference between the high and low current models as the jacket is designed with much finer reactive ceramics on the low current model versus the high current....). While I realize it is great fun to swap cords to A/B, this reactive process "resets" every time the cord is moved. While the GE cords will sound great immediately, just leaving them alone in your system will reap benefits everyday for 2 weeks as the ceramics hunt down and eliminate the internal vibrations around the conductors. This leads to those late night "Hey, wait a minute...I never heard that before!" moments we all treasure so much. So give vibrational peace a chance and let your cables settle. You will be rewarded.
