Beware - FedEx Drivers are forging signatures for delivery confirmation


In the span of 2 days I had 2 separate deliveries of expensive audio equipment delivered by FedEx. One on the east coast and one on the west coast. They were both insured for the full amount and high dollar values, which triggers FedEx required direct signature by the recipient. In one case the recipient let me know that the driver signed for him and left the package in the snow next to his mailbox. He never made contact with the driver nor signed for the package. In the second case the driver again signed for him and left the package on his porch, and never made contact with the recipient. In both cases everything turned out ok, but this terrible business ethics from FedEx employees.

It's blatant forgery by the drivers, and who is left holding the bag if the package is stolen? It's the driver's word against the recipient. I have a feeling the shipper (in both cases me) would be when I paid for full value insurance. What is the motivation of the driver, just laziness so they don't have to come back for another delivery attempt? I made a formal complaint with FedEx which supposedly they are going to trace down, but I have a feeling this is not going to make a difference.

Things are getting worse and worse these days!

mekong56

I can attest this recent;ly happened to me as well with a very high value Audio Research preamp. Waited first day with note "attempted delivery" on my FedEx web account tracking---never happened. Then said out for delivery next day. Waited most of the day no sign of driver. Happened to check email which said package was delivered an hour earlier.Delivery was "signed for" by some bogus name. Rushed to front door not there. Went to side, opened garage door three packages stacked against door including an amp from Schiit Audio which also required signature. I was relieved and pissed at same time. Unloaded on FedEx customer service lady who agreed it was intolerable. Promised to have a "supervisor" call me ASAP. This also never happened. I think this was done to have him or an accomplice swoop by and take the packages but cannot prove it, so yes just beware..

My favorite is the fact we have to pay extra to insure a package just so they hopefully don't destroy it. Like a mobster slipping a $20 in their jacket pocket and saying, "take special care of this for me". All in hopes they do their job correctly like we are paying them to do. My work ships a metric butt ton through FedEx and there's been so many times we ship thousands of $ in paint and it gets destroyed in transit. We have gone to paying the full value insurance for any package over their $100 threshold. Unfortunately LTL carriers aren't any better most of the time.

Dumb lucky perhaps, but we've minimal hassles with our deliveries....but we're a live/work situation and the 'regular' drivers know us personally... and our dog by name, who knows them.

Note I reference 'regular'....when out on vaca or during the holidays' scrambles we get the irregulars that can't seem to find their butt with both hands....

It's my understanding that there's a lot of turnover in that gig....yeah, there's the idiot factor in play in that and those that can't cope with the pressure of it and wading through the combat traffic daily and all day....

If it's pricey or fragile, go pick it up at their facility...if 'noid over it, open it there.

Anything we order that's expensive generally requires a forklift to receive it, or I meet the truck with a hand truck......

Verifying I'm AB Normal, J ;)

The sense of entitlement express here is off the charts.  Delivery drivers (UPS, Amazon, FedEx, etc.) are not highly compensated jobs, yet you people seem to think you can use them to send very valuable goods anywhere in the world.  Most of the time it works, but sometimes it won't.  Think of it as the cost of doing business.  In the long run the public gets what it pays for.

I just had an experience where the Fedex guy didn’t ring the doorbell and left a note saying attempted delivery, no one home when my son and I were both home and waiting attentively. Wine. I redirected to a Fedex facility for pickup. I don’t think I am entitled to be pissed that I spent the day home uselessly for this package.