2. misc-audio
  3. 192859-1980

Beware - FedEx Drivers are forging signatures for delivery confirmation

In the span of 2 days I had 2 separate deliveries of expensive audio equipment delivered by FedEx. One on the east coast and one on the west coast. They were both insured for the full amount and high dollar values, which triggers FedEx required direct signature by the recipient. In one case the recipient let me know that the driver signed for him and left the package in the snow next to his mailbox. He never made contact with the driver nor signed for the package. In the second case the driver again signed for him and left the package on his porch, and never made contact with the recipient. In both cases everything turned out ok, but this terrible business ethics from FedEx employees.

It's blatant forgery by the drivers, and who is left holding the bag if the package is stolen? It's the driver's word against the recipient. I have a feeling the shipper (in both cases me) would be when I paid for full value insurance. What is the motivation of the driver, just laziness so they don't have to come back for another delivery attempt? I made a formal complaint with FedEx which supposedly they are going to trace down, but I have a feeling this is not going to make a difference.

Things are getting worse and worse these days!

mekong56

Showing 1 response by asvjerry

asvjerry's avatar
asvjerry
4,865 posts
 

Dumb lucky perhaps, but we've minimal hassles with our deliveries....but we're a live/work situation and the 'regular' drivers know us personally... and our dog by name, who knows them.

Note I reference 'regular'....when out on vaca or during the holidays' scrambles we get the irregulars that can't seem to find their butt with both hands....

It's my understanding that there's a lot of turnover in that gig....yeah, there's the idiot factor in play in that and those that can't cope with the pressure of it and wading through the combat traffic daily and all day....

If it's pricey or fragile, go pick it up at their facility...if 'noid over it, open it there.

Anything we order that's expensive generally requires a forklift to receive it, or I meet the truck with a hand truck......

Verifying I'm AB Normal, J ;)

More to discover