I know clayton is swamped with orders and is extremely busy. But there are far too many reports in this thread of people not receiving a reply to emails. Most of us are busy with work and day to day activities too. But business owners should carve out an hour a day to reply to messages. It makes you wonder if the people inquiring about a purchase are being ignored in the same numbers as those who have already paid deposits.
Anyone else order Caladans from Clayton Shaw?
After watching videos and reading positive reviews I ordered a pair of Caladans. It’s been 2 weeks and I have never received an email confirmation of sale. The charge on my cc was from Spatial Audio. I have called and left VMs twice and also emailed Clayton’s info address. Crickets !
Has anyone else experienced this? I assume he’s extremely busy but I’m getting a little anxious.
I spoke with Clayton a few minutes ago. He was away from his office so could not get me an estimated ship date but did said he would call back later this afternoon after he looked at the production schedule. He said they (Spatial) are working on mid-November orders which there are roughly 200. Spatial is producing approx 40 units a month so it will be interesting to see where my order fits in. He apologized for the delays and says there have been some supply chain issues getting the baffles and tweeters. |
I started this thread last November. I finally received my Caladan’s today. I haven't unboxed them yet but once I do, and have some run time, I’ll let you know my thoughts. Over the summer I also ordered and received custom Volti Rival speakers which are still breaking in. That was a fun process with Greg Roberts. |
whiteknee, looking forward to your evaluation of your new Caladans. Hopefully you will do a comparison with your Volti Rivals. I ordered in March, so it looks like the long wait will continue. However, I have had Volti Razz’s on my radar for quite some time. I haven’t cancelled my Caladan order yet, as they are half the price of the Razz’s. Not sure if I wanna wait for the Caladans or not. My head says no, but my wallet says yes! Looking forward to your post. |
I wanted to order / try these speakers. His website still says "The current lead time for new orders is 90 days." If he has 300 orders in cue that is over $1M USD in his hands. This is no way to do business. If you put the money on your CC and wait 1-2 years, and never get your speakers, good luck taking that up with your CC company if he does not issue a refund. |
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Did Audio Research disappear and then come back. I don't know their history. |
Requested a refund yesterday but haven’t heard back from Clayton. Apparently, he has let go all of the people who were helping him assemble the speakers and it’s one man operation now that he is moving to Norman, OK. If he ever gets the lead time down to a reasonable time, I will reconsider ordering. In the meantime, I’m going to rewire a set of Magnepan 1.6QRs and do the Peter Gunn mod |