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Anybody once bought from Luxury Group in Italy?

I want to share my experience of buying from overseas.

I bought a pair of Estelon speakers from Luxury Group in Italy, https://luxurygroup.it/  with Alfredo Scauzillo   of the company handling this, shipped to Asia.

They received my full payment on May 14 then began to delay shipping with many different excuses so far. They once said PICKED UP at the beginning of July but always be unable to show Airway Bill or tracking number.

I can no longer trust in any more excuses or lies launched from their telling -lies mouths. I said, as a seller and sender, near 3 months after receiving full payment but still be unable to successfully ship, YOU SHOULD REFUND.

But they insistently rejected to reund but just gave more and more excuses.

I once asked whether your company is in financial crisis ( a sign of which is eating buyers' money) but they said No.

Because they sell new equipment as well as used ones at times , shipped worldwide. I want to ask whether there is someone also once buying from them or in the past or now in buying from them, be careful !

audiowin55
jasonbourne71's avatar
jasonbourne71
1,459 posts
 

Mafiosi scum!

gkelly's avatar
gkelly
514 posts
 

The reason I use a dealer is because I own a BIC lighter and he is very aware of it. I think that is what we call mutually assured destruction.

audioman58's avatar
audioman58
4,393 posts
 

On the FBI website they now have a internet Fraud division ,

and write to them and send them the link , if monies not refunded within 1 week 

you will be forced to file with them. It’s worth letting them know ,and for sure file 

if need be l

shtinkydog
742 posts
 

Website looks shady. One quick look, I saw that they can’t even spell "Atalante".

Red flag, my frenchesco.

kerrybh
365 posts
 

I'm sorry for your trouble-hopefully you can get a refund, or your speakers. Hopefully, these folks are for real.  Calling your local FBI or Secret Service (Secret Service works on these sort of cases) is a good idea if you can't otherwise get a resolution.

The sophistication of some of the internet fraud rings is incredible. I'm not saying that's what this Italian group is- I know nothing about them, but they are out there. I was involved in prosecuting a gang of Eastern Europeans who made millions of dollars selling high end automobiles all over the world that never existed. I spent a week in Bucharest working with Rumanian law enforcement and we got them, but the intricate nature of the scheme was amazing-a lot of seemingly sophisticated people got taken for big dollars.

So, I'd be very careful about paying by wire, particularly outside the US, unless you really, for sure, know with whom you are dealing. Its easy to be tempted by a bargain and to think you'll be able to sniff out a scam, but unfortunately that's not always true. 

Good luck getting this resolved.

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