Anybody once bought from Luxury Group in Italy?


I want to share my experience of buying from overseas.

I bought a pair of Estelon speakers from Luxury Group in Italy, https://luxurygroup.it/  with Alfredo Scauzillo   of the company handling this, shipped to Asia.

They received my full payment on May 14 then began to delay shipping with many different excuses so far. They once said PICKED UP at the beginning of July but always be unable to show Airway Bill or tracking number.

I can no longer trust in any more excuses or lies launched from their telling -lies mouths. I said, as a seller and sender, near 3 months after receiving full payment but still be unable to successfully ship, YOU SHOULD REFUND.

But they insistently rejected to reund but just gave more and more excuses.

I once asked whether your company is in financial crisis ( a sign of which is eating buyers' money) but they said No.

Because they sell new equipment as well as used ones at times , shipped worldwide. I want to ask whether there is someone also once buying from them or in the past or now in buying from them, be careful !

audiowin55

Did you pay by Credit Card or PayPal?   Both would be able to refund your money as no product has been delivered. 

The reason I use a dealer is because I own a BIC lighter and he is very aware of it. I think that is what we call mutually assured destruction.

On the FBI website they now have a internet Fraud division ,

and write to them and send them the link , if monies not refunded within 1 week 

you will be forced to file with them. It’s worth letting them know ,and for sure file 

if need be l