Marantz SA10 sacd player

jayctoy , Marantz , gave me a new one through UR , UR would not work on mine , they said that my laser could not be replaced that they quit making them , after that , I ordered a laser from China , just to be safe , but Music Direct worked with Marantz and I received a disc player . A service center that doesn't service . I don't get it either . I offered to pay them also . By the way I have a PS Audio , I like the SA 10 More .

The link Sharri sent on encompass was a breeze to order the laser assembly at encompass in GA. Yours is under warranty why they took care of you.

The SA10 is very expensive and excellent  SACd player to just give up on it. Marantz authorized service center are no help. You are right.

Jafant I am choosing stereo rehab here in Chicago. This was recommended by TVAD. They will assessed the player in front of me.Thats how they do it.

jayctoy,

When you take your player to, wherever it is, to be assessed, be sure to take along a couple of the discs that don't get read.

Also, did you check your laser output yet? It only takes a minute or less.