Marantz SA10 sacd player


I love this  player , after 3 yrs and 2 months I purchase it. It doesn’t read single layer sacd. It’s out of waaranty.So United Radio marantz authorize won’t repair it. Is this a common issue on this expensive sacd player?

128x128jayctoy
Post removed 

@jayctoy fix it then sell it. You can do a lot better. You can get a PS Audio DSD DAC and transport, connected via I2S and have a kick ass SACD front end. You can even stream if the DAC is fitted with a network bridge.

Hello Again,

Below is a link to the Authorized Marantz Service Centers as currently listed by Marantz.

Find a Service Center | Marantz

You have indicated that United Radio did not want to do your repair. Have you contacted the other 3 service centers in your general area? I find it difficult to believe that an authorized manufacturer repair center would refuse to repair a manufacturer's product, as that is the whole point of being a manufacturer service repair center.

However, if you have your SA-10 serviced at another repair shop, you might be wise to furnish the shop with the Service Manual for the SA-10. The Service Manual has complete diagnosis and repair instructions for the traverse assembly of the SA-10. 

Send me a personal message if you need or would like a copy of the Service Manual.

The Masimo sale has really changed the Marantz operations, especially in service, which was never known to be great in the past. Though to be fair, it tended to vary more by each repair shop than anything else.

 

Sharri most of the service listed I called they reroute me to United Radio who will not repair out of warranty.Hopefully Deltronics or Stereo Rehab will be able to fix it. I will try to inquire when Iam no longer busy.Thank you.