@hgeifman many thanks really appreciate your time an energy to help me out expecting to hear from Mcintosh dealer soon hopefully they are going to help me to update firmware
Mcintosh customer support
Requested Firmware update from Mcintosh for my ageing but still good sounding D150 Dac Mcintosh customer support virtually refused to supply Firmware v 1.02 with me . their answer was,,
( Unfortunately, company policy prohibits me from sending out firmware updates. We used to distribute them openly but they ended up on forums and were installed into incorrect units causing a massive influx in service repairs. At that point the company instituted the policy to no longer distribute them.)
it is so sad that Audio Giant like McIntosh do not care about their customers.
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- 28 posts total
- 28 posts total