My experience was unfortunate, I did a deal with someone there, I think it was a fellow named Josh, to trade my current amplifier and cash for a Mark Levinson 33H. This was through Audiogon. Was ready to go when I received a call that my mother was rushed to emergency and when I arrived she was in a coma and never regained consciousness. She passed a week and a half later. I let the deal rest (I literally didn’t even think about it) and when I finally looked at emails and Audiogon a couple weeks later I saw some scathing messages from them and they blocked me on Audiogon so I was unable to respond to them. I’m still blocked today, 20 years and approximately 400 positive feedback. I own the responsibility that I looked like a deadbeat for not responding but in my own opinion I would not just block someone from ever doing business with me again that has a tenured track record like mine. I’ve spent hundreds of thousands of dollars over my years as an audiophile. It’s like changing your mind on a deal, which I didn’t, and the store never allowing you in the door again!