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UPS Driver Literally Drops Package with New Hana Umami Red

I just purchased a Hana Umami Red and it arrived yesterday. I looked back at my ring doorbell video footage and saw that the UPS driver literally dropped the package from about waist high onto my porch. Here is a link to the shared video: https://ring.com/share/b8d92b2f-f777-4366-8cca-18459bc6bfac

It was packaged well from the distributor and everything looks fine (I opened the box before realizing this happened). I haven’t installed yet, but I’m pretty upset by this and not sure I want to install it. The rational side of me is saying these packages see much worse during transit, but I’m worried about the possible damage or latent damage this careless act may have caused. How robust are phono cartridges and how susceptible to shipping damage?  Looking for some opinions please.

 

cbl117
thermionicemission
16 posts
 

That driver didn’t give 2 f’s. 

knock1
194 posts
 

@cbl117 

Thanks. I would venture out to say, like others on this thread, that there is no damage to this great cartridge of yours due to delivery drop. 

I am enjoying my Hana ML, Umami might be next.

Give us your impressions, por favor🙂

cbl117 OP
45 posts
 

@dill Brinkmann is delivering to the dealer so I'm saved in that regard!

@knock1 yeah, I'm hopeful its fine.  Glad you're enjoying your Hana.  I'll let you know my thoughts once I set everything up.  The custom HRS isolation base just arrived this week, so I'm only waiting on the Taurus now.

lalitk's avatar
lalitk
5,091 posts
 

@cbl117 

Congratulations on buying Taurus. With HRS isolation and Umami, you’re in for a Royal treat. I had a great time with Umami Red when paired with SME 15AV TT an Accuphase phono. I am very likely to move up in the line in next few months. May I know your phono stage?

audphile1's avatar
audphile1
4,332 posts
 

@cbl117 Do you know how many times this box was dropped without you seeing it? Don’t obsess over this. Knowledgeable dealers will have the cartridge surrounded by a good amount of foam and or bubble wrap in addition to the cushion provided by the Hana original packaging. It will be fine. Enjoy!

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