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UPS Driver Literally Drops Package with New Hana Umami Red

I just purchased a Hana Umami Red and it arrived yesterday. I looked back at my ring doorbell video footage and saw that the UPS driver literally dropped the package from about waist high onto my porch. Here is a link to the shared video: https://ring.com/share/b8d92b2f-f777-4366-8cca-18459bc6bfac

It was packaged well from the distributor and everything looks fine (I opened the box before realizing this happened). I haven’t installed yet, but I’m pretty upset by this and not sure I want to install it. The rational side of me is saying these packages see much worse during transit, but I’m worried about the possible damage or latent damage this careless act may have caused. How robust are phono cartridges and how susceptible to shipping damage?  Looking for some opinions please.

 

cbl117

Showing 3 responses by lalitk

lalitk's avatar
lalitk
5,064 posts
 

What @lewm said. There is nothing to be alarmed unless you found stylus or any other internal parts were dislodged from the main body.

lalitk's avatar
lalitk
5,064 posts
 

@cbl117 

I wouldn’t worry about coil wire. For your piece of mind, share your concerns with your dealer and follow his advice. Should you find anything wrong with cart post installation, you have your dealer support and manufacture warranty for free replacement. 

lalitk's avatar
lalitk
5,064 posts
 

@cbl117 

Congratulations on buying Taurus. With HRS isolation and Umami, you’re in for a Royal treat. I had a great time with Umami Red when paired with SME 15AV TT an Accuphase phono. I am very likely to move up in the line in next few months. May I know your phono stage?

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