Aurender N10 connection with the network


I just purchased the Aurender N10 used off of Audiogon this past week.

Quick start guide tells me that the unit will connect to the network with a Cat 5 cable.  Download the phone app on my Samsung phone.  Sounds simple.

 

3 days later after all kind of changes for the life of me I cannot get this think connected to my network.. WTF.   Yes I restarted all my modems and routers a few times.  Nothing.

Any suggestions other than getting my money back if the guy will do that?

128x128bill_peloquin

Well once I posted here. I turned the unit off and on about 3x. Something happened. My network told me that a new device was found.  Yah!

Now the HDD's are doing a restore.  At least that is something better than a screen that tells me the name and model.

It looks like it will take some time to complete.  Wish me luck. 

I have two Aurrender. It has never been more complicated than to plunk it down. Plug in the (I use a WIFI extender with a short Ethernet cable to Aurender), turn on the unit. It lights up and as I remember gives you a code to enter on your phone / pad. Then you set up from Conductor.

 

To help, we need exact details of what you did and what the Aurender is saying.

It is very strange your Aurender N10 does not connect to the network.

please do not panic. Since you already rebooted your modem and router, please power down the N10 for 10 minutes and restart it. Ensure all Ethernet cable connections are tight. Please confirm the Conductor App connects to the N10.

if N10 still does not connect to the Internet, please send an email to support@audiogon.com.

please keep us posted