You said your “ Now the HDD’s are doing a restore”. Does that mean your Aurender N10 is connected and working?
Please keep us posted. Thanks.
Aurender N10 connection with the network
I just purchased the Aurender N10 used off of Audiogon this past week.
Quick start guide tells me that the unit will connect to the network with a Cat 5 cable. Download the phone app on my Samsung phone. Sounds simple.
3 days later after all kind of changes for the life of me I cannot get this think connected to my network.. WTF. Yes I restarted all my modems and routers a few times. Nothing.
Any suggestions other than getting my money back if the guy will do that?
Showing 6 responses by hgeifman
It is very strange your Aurender N10 does not connect to the network. please do not panic. Since you already rebooted your modem and router, please power down the N10 for 10 minutes and restart it. Ensure all Ethernet cable connections are tight. Please confirm the Conductor App connects to the N10. if N10 still does not connect to the Internet, please send an email to support@audiogon.com. please keep us posted
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I hope the above suggestions help you get your Aurender N10 to connect to the Internet. I suggest you spend no more than one hour working on this issue (and maybe less). if N10 still does not connect to the Internet, please send an email to support@audiogon.com and ask for help. Please keep us posted.
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From the Aurender Web site, How do I transfer music files to an Aurender Music Server? How to copy albums to an Aurender N10 #1 link How to copy albums to an Aurender N10 #2 link |
Unfortunately, my link #2 above has an incomplete address. The new link for Transferring Music Content to Your Aurender, is below. Transferring Music Content to Your Aurender link I suggest you write down these tasks on paper before you actually start the process. The MAIN transfer issue is the album cover art images. If they are stored with the album file and coded as folder.jpg, you are ready to ago. Please review the above instructions on how to handle cover art transfers. @bill_peloquin, The BETTER question is how were your albums loaded to your hard drive? If you used iTunes, you have to create a process of finding the cover art and transferring it to the album files so that it gets copied over to the Aurender correctly. If you used something else, please check your hard drive and ensure the cover art image is coded correctly and stored in the correct location. For example, iTunes does NOT store the album cover art with the song but hides it in another encrypted folder. The explains why my album transfer to the Aurender did NOT display the album cover art. Aurender is not responsible since Apple decided to not imbed the album cover art in every song/file in iTunes, like just about every other piece of music software does. I found a custom Script created by Doug Adams that runs in iTunes and saves the album art to the song folder as a JPG file. Please follow Doug's detailed install instructions carefully since you have to make the Script available in iTunes to run it. You pay after you install the Script. After running it, I checked the results and every album that had album cover art now had a JPG file associated with that song (in the correct folder). Please TEST this process using five albums and do the transfer in small batches. Doug's Scripts might limit the number transferred at a time (please confirm this, since when I ran it, the limit was 10 albums at a time). All my albums were copied to my hard drive using iTunes. After running Doug's Scripts, all my albums, including the cover art, were correctly coped over to my Aurender. I hope this helps.
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@rickderuyter, i have no clue why your Aurender is losing its network handshake. I own an Aurender N20 and an N10 previously. I never had this issue. Please send an email to Aurender Support and ask them. Even better, I suggest you use their remote support request method under settings. It probably means some setting on your router needs to be changed. Or, maybe something else.
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