For the money they charge their support is abysmal. What issues are you having? Maybe some here could help? Audiogon should start a "support" forum and offer sales credits for answers that are deemed helpful.
Roon….can anyone point me to “human” tech support
Looking to get some “human” support for my Roon Nucleus+. Been down almost 2 weeks and the support from Roon is painfully slow. Have worked through many many support related troubleshooting tips to no avail. If anyone knows a great company that offers support I’m willing to pay to get it back up and running again.
Appreciate any assistance!!
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My issue is that after I select my Roon Core the next page becomes a spooling logo until it ultimately times out hours later.
I just can't get past the screen where it would normally boot up Roon and show me my tracks, albums, etc. I'm STUCK so any guidance is appreciated. I very much love ROON and have a lifetime membership; however, when they only provide one troubleshooting tip per day if you are lucky the process is woefully slow. |
@woots I’m assuming you posted the issue on Roon forum, correct? |
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