Roon….can anyone point me to “human” tech support


Looking to get some “human” support for my Roon Nucleus+.  Been down almost 2 weeks and the support from Roon is painfully slow.  Have worked through many many support related troubleshooting tips to no avail.  If anyone knows a great company that offers support I’m willing to pay to get it back up and running again.

Appreciate any assistance!!

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Showing 1 response by ghasley

@woots 

 

Did you/do you have a backup of the internal drive? Can you directly access the internal storage of your nucleus via your ethernet? What were the circumstances leading up to when your nucleus became inoperable.