My PerfectWave dac is working!

My PWD is NOT working!!!

I tried connecting the dac, with a cd transport connected via coaxial, to my preamp via balanced and rca cables. No sound.

I was thinking the problem was with the preamp. So, I connected the PWD directly to my monoblocks. No sound either via rca or xlr!

The unit is on, and appears to be fully operable. Is this an audio gremlin, or are there problems with these pwd’s that I’m not aware of.

I purchased this unit brand new and have used it sparingly because I use vinyl a lot.

I’ve run out of solutions. Can anyone help?

coltrane101-08-2023 8:28pm

coltrane1 OP Details Discussions Posts This discussion Message User 685 posts 01-09-2023 at 05:34pm Copy Comment URL Report Comment Edit Delete The transport worked perfectly with the PSAudio MKII dac prior to attempting to connect separates. It’s a Cambridge Audio CXC V2 transport.
coltrane1 OP Details Discussions Posts This discussion Message User 685 posts 01-10-2023 at 01:48am Copy Comment URL Report Comment Edit Delete PS Audio can’t help. I’ve got no sound with the phono preamp connected to the preamp and monoblocks either. I’m at a loss. I don’t have another preamp, or amplifiers, to insert into the system to attempt to see what the problem is. Right now I’ve zero sound. I’m wondering if the issue is the amps 12AX7 tubes. None of the four 12AX7 tubes light up. Should they? They’re lukewarm to the touch. I’ve 4 new tubes on order.
rocray Details Discussions Posts This discussion Message User 1,448 posts 01-10-2023 at 01:59am Copy Comment URL Report Comment Edit Delete What preamplifier?
jond Details Discussions Posts This discussion Message User 5,687 posts 01-10-2023 at 02:03am Copy Comment URL Report Comment Edit Delete So you're getting no sound from your system at all from any source? Can you hear anything hiss, hum, any system noise? Tubes going bad shouldn't give you a complete and total loss of sound. That scenario almost always turns out to be user error.
Post removed Jan 10, 2023