Bluesound and BluOS


I have Tidal and Qobuz with both premium subscription”s. Tidal has no problem with any hi res songs and yet Qobuz will skip or pause with hi res music. We have worked with both Bluesound and Qobuz and no solutions have be offered. Any ideas please. 

John

yogi42

I use Qobuz, it is the better streaming service. I have never experienced what you are experiencing. However I do not have a BlueSound. Sounds like it is most likely a programming problem with the BlueSound. I would guess it will get fixed with one of the next software releases.

I would keep checking with BlueSound for updates… one day it will disappear.

 

Alternatvely, Is your blusound plugged in via Ethernet? If not, then get a Wall Wart wifi extender (I recommend the same brand as your router, usually ~$59) … locate it in an outlet close to your audio equipment and plug the BlueSound into that. I have found internal wifi on streamers can be very iffy.

Post removed 

@yogi42 

I have streamed both Tidal and Qobuz hi res material successfully without issue using Bluesound devices  (as well as other devices including Roon Nucleus and Bricasti M5).  However, I could see where Qobuz hi res material could be more problematic in as much as all Qobuz hi res material is streamed at its native resolution.  Contrast this to Tidal and MQA, which plays its origami games to send you folded up files that are then unfolded to present you with hi res material.  By nature, Qobuz hi res material takes up more bandwidth than does its Tidal counterpart, and therefore has more stringent infrastructure requirements to perform successfully. 

I used Qobuz on a Bluesound device (NAD C 368) for a while with absolutely no problems. I suspect your networking might be the issue. Tidal’s lossy MQA files may be a little smaller than Qobuz’s lossless files, so if the network is just capable of handling Tidal, it could have issues with Qobuz. The network is where I’d look, anyway.