Streaming network issues - need a geek


I have a DSL modem (best I can do in this rural location) and a Netgear Nighthawk router connected to the modem via ethernet. I learned that the router is restricting bandwidth to attached devices, so I ran a second ethernet cable directly from the modem to the streamer (NuPrime Stream9) to get full bandwidth. But for a number of reasons I have to use WiFi on the router, not the modem, and can't have WiFi active on both at the same time.

So as a result my iPad and the NuPrime software (connected to the router) can't see the streamer (connected to the modem) to control it, apparently because this situation appears as two separate networks.

Surely there is a way around this by changing network settings in the router, but I am not a geek and need help as to what to change and what to change it to. Anyone?

markmuse

One last thing, if there is a large discrepancy between the speed you’re getting from the modem and when you’re connected to the Nighthawk, look into the QoS (quality of service) settings. This may be the culprit.

 

See this link for more information - Got a Netgear Router? Disable QoS

+1 @jgoldrick 

Yes, add a switch -- or more than one switch -- NOT a second router. The kind of switch you need is something like this:

https://smile.amazon.com/Ethernet-Splitter-Optimization-Unmanaged-TL-SG105/dp/B00A128S24/

You can think of it as an "extension cord" for Ethernet.

You can't run devices from both the modem and the router because you are then creating two separate networks that don't "know" how to talk to one another. This can cause all kinds of problems.

To put it another way, the router runs a DHCP server -- it assigns network addresses to your devices. It is not advisable for the general home user to run two separate networks, as it can cause the problems noted. That's why the modem must be in passthrough mode and one device (the router) assigns the addresses and connects devices.

The TV must be operating at 2K

Even lower. 6 Mbps is just enough for 1080p and may drop to 720p when the connection isn't reliable.

I'm skeptical that your issue is caused by bandwidth limiting. Your connection may be simply too slow. As @yage said, run a speed test. You may have signed up for "up to" 6 Mbps DSL service but in reality it can be much lower. DSL data rate degrades with distance from the provider's central office and depends on the condition of the phone lines to your home.