Streaming network issues - need a geek


I have a DSL modem (best I can do in this rural location) and a Netgear Nighthawk router connected to the modem via ethernet. I learned that the router is restricting bandwidth to attached devices, so I ran a second ethernet cable directly from the modem to the streamer (NuPrime Stream9) to get full bandwidth. But for a number of reasons I have to use WiFi on the router, not the modem, and can't have WiFi active on both at the same time.

So as a result my iPad and the NuPrime software (connected to the router) can't see the streamer (connected to the modem) to control it, apparently because this situation appears as two separate networks.

Surely there is a way around this by changing network settings in the router, but I am not a geek and need help as to what to change and what to change it to. Anyone?

markmuse

Showing 2 responses by mspot

The TV must be operating at 2K

Even lower. 6 Mbps is just enough for 1080p and may drop to 720p when the connection isn't reliable.

I'm skeptical that your issue is caused by bandwidth limiting. Your connection may be simply too slow. As @yage said, run a speed test. You may have signed up for "up to" 6 Mbps DSL service but in reality it can be much lower. DSL data rate degrades with distance from the provider's central office and depends on the condition of the phone lines to your home.

6 Mb/s isn’t enough for 4K video (not even close). You’re able to watch video because it’s dropping down to a lower resolution stream. Check if you’re able to get Starlink satellite internet in your area: https://www.starlink.com/