Streaming network issues - need a geek


I have a DSL modem (best I can do in this rural location) and a Netgear Nighthawk router connected to the modem via ethernet. I learned that the router is restricting bandwidth to attached devices, so I ran a second ethernet cable directly from the modem to the streamer (NuPrime Stream9) to get full bandwidth. But for a number of reasons I have to use WiFi on the router, not the modem, and can't have WiFi active on both at the same time.

So as a result my iPad and the NuPrime software (connected to the router) can't see the streamer (connected to the modem) to control it, apparently because this situation appears as two separate networks.

Surely there is a way around this by changing network settings in the router, but I am not a geek and need help as to what to change and what to change it to. Anyone?

markmuse

Showing 4 responses by yage

How do you know that the Nighthawk is restricting bandwidth? Can you turn off any QoS or bandwidth control settings?

 

Otherwise, the only way I think you can solve this problem is by enabling port forwarding for the Nighthawk’s IP address on the modem, if this feature is supported. This is very risky because you’re essentially creating a hole in the modem’s firewall to allow ISP traffic through to your local network. And if you don’t have a static IP address for the Nighthawk, then *anyone* assigned to that IP address on your ISP’s network can connect to the Nuprime.

 

Looks like the minimum speed requirement for streaming 4K video is 25 Mb/s. Just making sure - your DSL downlink speed is faster than that right?

If so, then it would be helpful to have your router model number as well as the DSL modem model.

 

 

I think the main issue is that you think the Netgear router is constraining bandwidth. You should make sure this is really the case. Do a speed test (speedtest.net or Google ’speed test’) from a device connected to the modem and then do the test again from a device connected to the Nighthawk. Since your connection is 6 Mb/s the numbers should match pretty closely.

 

One last thing, if there is a large discrepancy between the speed you’re getting from the modem and when you’re connected to the Nighthawk, look into the QoS (quality of service) settings. This may be the culprit.

 

See this link for more information - Got a Netgear Router? Disable QoS