Fedex and Ups Damage thread

A  number of years ago I was home anxiously awaiting the arrival of an ARC amplifier. I was looking out the front window when the UPS truck pulled up. As I watched, the driver emerge from his truck he dropped the amplifier which landed on edge at the bottom step before coming to rest in the street. I awaited him at the front door. He didn't say a word. I picked up the box and could hear the broken class inside. I asked him if he was going to tell me about his dropping the box. All he asked was if I was refusing delivery. I did not want the amp sent back broken to the seller. So, I took delivery and immediately contacted both the seller and UPS.To their credit UPS took care of the situation. All it took was time and a bunch of repeat phone calls. I hope the driver was fired. I will not ever send anything of value through UPS. 

Methinks whenever a UPS or FedEx disgruntled employee see's a 'fragile' sticker(s) they intentionally manhandle it.

Had a Conrad Johnson MF2250 sent into the factory for upgrade, on the return leg to me, it was dented big time, looked like the fork lift driver rammed the prongs into the box, no amount of over packing can protect from that.

Local pickup only for me going forward for fragile freight. 

I’ve had major damage and loss with Fed Ex and UPS. Even in a pelican case. I determined that you should not leave a handle on a shipping case because they use it to swing the case round and round like a hammer throw and see how far they can sling it. I’ve not had much problem since cutting the handles off. 

@richmon +1

I don't think fedex is any better or worse than UPS. And vice versa. I think it's a good idea to take a lot of photos during the packing process. And although it may be more costly, when shipping speakers insure each box for the worth of both speakers. If one is lost or damaged, what is the remaining speaker going to be worth to anyone?