Warning: China-Hifi-Audio.com


I just wanted to pass along some concerns with this dealer. 

I ordered a tube amp a couple weeks ago that was shown in stock (actually listed as a discounted customer return). and after 8 days of waiting for a shipping notification I asked about the status and was told it was delayed because the owner had to verify his UPS account. ??? They listed DHL Fedex and UPS as shipping services with 3 - 7 day delivery time for the $595 shipping charge I paid.

Since that response I have asked several times to cancel the order and even thru Paypal communications but am now being ignored. No refund and no shipment. So now it is in Paypal claim and I will be waiting many more days to see a refund.

Very disappointing experience with this dealer.



calieng
I think it is unwarranted to trash all of Chinese made hifi goods. There are quality companies that treat you well, have responsive customer service and deliver a quality product. An example would be Linsoul which sells quality IEMs. Another is Vinshine Audio. While they are in Singapore, they sell the Chinese made Denafrips products. I have two of them and they are outstanding. More recently I bought the Steve Guttenberg recommended Boyuurange A50 Mk3 integrated 300B tube rectified tube amp. This thing is fanatastic. A revelation. I bought it on Amazon. I think everyone would be much happier and safer if they bought all their big ticket Chinese made hifi on Amazon with a credit card for protection, exceptions for the above mentioned companies and products not withstanding.
" I am the dumbest person on the planet"
I won't disagree with that statement!
@kingbarbuda:

I have the Aries II and Pontus. Both excellent. And yes there are some excellent Chinese companies. And Vinshine is an example of a very good dealer.

I am trashing mainland China dealers. I have dealt with China Hifi a few times before and he was actually ok...not great but ok previous times. He did sell things not in stock and then hope I would just wait many weeks for it but the last time his customer service was terrible.

But Hifi-Exquis are absolute liars and terrible to deal with. No insurance on 100 lb package, single boxed, jerking me around to make it my responsibility to fix....that is a whole other story - avoid them at all costs.

In general that is my point - China dealers (not manufacturers) cannot be trusted. And after COVID I guess I have gone from loving my fellow man to having a hate for Chinese government (not the people) so maybe this is venting a bit too....

And everyone who thinks it was dumb to buy from China - get off your high horse and stop shopping at Walmart and Amazon then. They have singlehandedly destroyed western manufacturing and are the two great evils of western society.


@calieng

 
And everyone who thinks it was dumb to buy from China - get off your high horse and stop shopping at Walmart and Amazon then. They have singlehandedly destroyed western manufacturing and are the two great evils of western society.

I agree 100%. There is a problem. Covid helped them consolidate their foothold and many businesses have gone under while they stayed in business. Now our choices are very limited, especially in the flyover country. I wonder how many have recently awakened to the truth you shared? 
But on another note, its somewhat misleading when you have little or no choice to call out people who have no choice.  Washers, Refrigerators, etc. What American company even make appliances? None of them. TV? Electronics in general? No One. Tube Amplifiers? CJ, Atmasphere, cary, ARC, Rogue, etc all make them right here. They aree forced to comply with certain standards which CPP doesn't comply.  We have been sold out to the highest bidder which is China CPP 
@robert1234Whaat were shipping charges from China Hifi to the US. I need a pair of Shuguang KT88 and the only place I can find them is in China. Their shipping calculator says $75 to ship which brings the total cost up to where I could buy a quad of other  tubes including Gold Lions. Maybe I should email the owner/operator?