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REL subwoofer 60 day Price Protection

I purchased a REL Acoustics subwoofer in June 2020.  They claim to have 60-day price protection.  In July 2020 they offered the same subwoofer at 100 dollars less.  I asked them to honor the price protection and credit the difference.  They did not even respond to my email requests.  Has anyone had a similar problem?  Anyone have a suggestion.  It is a very nice T/7i speaker.
aeschwartz
testpilot
896 posts
 
Did you buy from a dealer?  If so, contact the dealer. 
limomangus's avatar
limomangus
1,191 posts
 
Go get them Tiger...they should honor there commitment .But did you read All the fine print ?
clearthinker's avatar
clearthinker
1,582 posts
 
Sad truth - companies are mostly dishonest these days....I guess they have to compete with the Chinese.
It wasn't like that when I was in my garden chair.
quincy
328 posts
 
I believe they are a good company, but short on staff.
Best to call then make a written record of the conversation.
Let us know how you make out please.
aeschwartz OP
40 posts
 
I was offered a credit, but did not receive it yet.
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