Please help me figure out what I need to do this. My head spins with tech talk..

It’s been 2 weeks now that my Primare CD35 has been occupying the top shelf of my audio rack. The newest “family” member.
It’s an understated beauty of minimalism. The remote is an unremarkable but well defined low profile black metal accessory. It looks dwarfed on my coffee table next to the Plinius remote, which, if it was hollow, could house a homeless family.
The Cd35 has been calling to me.
I was able to enjoy another long very alone time day today to dive right back in again.I was hoping
the initial excitement wouldn’t wear off and I that I wouldn’t start nit-picking and analyzing. I was prepared to. After all,I really needed to know that beyond the $$$ , that this was going to make me happy long term. I can not tolerate mediocrity.
I revisited a few of the Cd’s I played last week and I was happy to hear just what I remembered..
and so, with my new arsenal lined up to play, I sat in that sweet spot on my couch, and immersed myself into Dvorak’s New World, the beautiful , strong, crystalline smoothness.. and 50 minutes later I realized I had not thought once about the player..
it was the music…it was all about the music.
I'm in love & the adoption is official.

Looks like a nice player. Enjoy the moment.. 

Is the PRIMARE CD35 PRISMA the same CD ???

PRISMA adds some kind of Bluetooth/networking/whatever gizmo to the CD player.  The 35 comes with out without the PRISMA add-on.  Check Primare website for details.

My Primare CD35 Prisma is playing a CD for only a couple of seconds then stopping ? 
Also it's not letting me connect to internet or bluetooth?
It's a demo unit from store.
Do I have to reset it to factory settings:to clear these issues up ?
Not finding much info on this player to get it to work properly !!!
HELP !!!