Wired Ethernet Connection Dropouts with Auralic Aries S1


I just bought the Auralic Aries S1 streamer and went through the connection with process on the unit and the App. It all connect fine and was playing for about 30 minutes when the wired internet connection dropped out. 

For at least an hour i would not reconnect. Now it connects speractly. This is weird because i stream Netflix and was using my Gustard R26 previously to stream with zero dropouts. 

I rebooted my modem, and i rebooted (back to factory settings) the S1. Still no help. I've raised a ticket with Auralic, but have yet to receive a response. 

The signal flow is from the wall plug, to Stack Audio SmoothLan, to LHY switch, to another SmothLan, to S1. I even tried going direct from the bypassing the switch and SmoothLan. Still the same. No connection. 

So from the switch Netflix 4K movies stream fine, but the Aries can't connect. 

What's going on? 

128x128campo007

I have an Aries G1 and had some issues wired with it when I first got it. I switched it to wifi and since then it's been rock solid. My former Aries Mini played great wired or Wifi.

I have tried an Aurender here at home and i agree, it was rock solid.

The Aries seems to be working at the moment, but seems to dropout occasionally. 

I have contacted the dealer to let him know of the issue and i have received a response from Auralic. 

Let's see how it goes over the next couple of weeks. 

I’d reboot the Aries again. I used to have ann Aries G2 and had to reboot it all the time to keep it working properly. There is a setting to reboot nightly. I would turn that on. But that was not enough for me. I finally got tired of playing around with it and moved to Aurrender. I have two of those… rock solid.