I would reach out to VPI, they are the US dealer. They'll send it on to Van Den Hul. I'm not sure you'll be able to get to VDH directly.
van den Hul Colibri - Recondition or leave it alone - how to reach vdH
Hello friends
I am in a familar predicament. My vdH Colibri, which I bought used 9 years ago, has about between estimated 600 to 800 hours and seems to be fading a bit in sound quality. It is very dirty when viewed under magnification, the coils caked with debris (? vinyl dust ) I have tried a little to brush off the debris with no success. The cartridge still produces decent sound, but not sublime as it did a few years ago. It is on a Well Tempered Reference Table w the Reference Arm. I would like to have it reconditioned by the master (AJ vdH). What is the method for this.. I have sent a message on the vdH web site but no reply. I heard that VPI is now a distributor and perhaps through them ? I am reluctant to spend the $$$ on a new cart, they have become prohibitively expensive.
shussbliss@gmail.com
Dana Woods