8 responses Add your response
(1) Upgrading "connectivity" implies going from legacy old composite to HDMI . In a general "mass market" $2000++ price-strata, it’s just a "just pick one of ’em" simple selection process in a sea of pretenders generally void of contenders......Nada much to differentiate among them in a crowded arena of brands. (2) Without prejudice to the above, go look up the tsunami of rant posts both here in AGON and on CANUCKAUDIOMART about the legendary AVR HDMI board failures plaguing virtually all crap build ChiFi AVRs. It’s invariably only a question of "when".... not "if" that they disappoint because they don’t last very long before they become a failed and now useless item that is now a boat anchor. It affects virtually all the brands but ONKYO appears to be the worst in that their HDMI board failures are so legendary . Caveat emptor http://www.canuckaudiomart.com/forum/viewtopic.php?f=10&t=29836 These posts imply ONKYO units are built to a flawed design and cheapest build quality with the HDMI board failure issues are legendary and still continuing with arguably the highest rate of unit HDMI reported complaints re: failures, among the brands. ...AND NO FIX available. E.g.: Onkyo TX-NR636 .... I’ve extracted another consumer posted review from CNET 98512 Sep 29, 2014 ".... Onkyo is not a product I’d recommend as a purchase. Simply google Onkyo problems or Onkyo complaints and you’ll find what lots of us previous Onkyo owners have to say. I purchased one because of it’s features and after 18 months I now have a very expensive black brick which is unusable. Heating problems (my receiver was always on an open shelf with no heat generated above or below it. HDMI problems and a customer service that is unacceptable. While you might get a unit that will work, for the amount you are paying why gamble and have to pay again to send the heavy weight item to California for 2 or 3 [/i]months to get it back and it may still continue to have problems...." Do some Due Diligence and research all the receivers problems before deciding on their uber-fast obsolescence and indicated current unreliable products. The mass-marker fare ars all built to their lowest-you-can make pricepoint , so you pretty well have to go to a KRELL, CARY, or top ARCAM et al (all well north of $5000) to have some assurance or comfort of a better build product. |
ONKYO now has a restricted / limited relief website for its "loss of connectivity " AKA failed HDMI boards and HDMI ports Loss of Audio/Network Connection Customer Care Program https://care.onkyousa.com/na/003_2012.php ONKYO fesses up to its HDMI and defective chip Failures http://www.avsforum.com/forum/90-receivers-amps-processors/1652514-onkyo-acknowledges-failed-units-e... "...... Onkyo acknowledges failed units and extending warrranties until 2018 Onkyo USA Support Information 08/19/2014 Loss of Audio/Network Connection Customer Care Program As part of our commitment to quality and customer service we have determined that a limited number of Onkyo Brand receivers manufactured between 2009 and 2012 may experience loss of audio or loss of network connection. This malfunction has been traced back to a defective network chip. We deeply regret any frustration or inconvenience this situation may have caused. To address the problem and help people who may have an impacted receiver, Onkyo is launching a special Customer Care Program to remedy this issue for those receivers that may be affected by this loss of audio/network connection issue. This program has three steps: 1. Verify if your Onkyo receiver is impacted 2. Decide how you prefer to address the issue 3. Send us your receiver in a prepaid box and label that we will provide at no cost to you As part of this program we are also extending our standard limited warranty period to cover this issue for affected receivers through December 31, 2018. All other terms, conditions and limitations of the original limited warranty shall continue to apply for the duration of the original standard limited warranty. Importantly, please note that the loss of audio/network connection issue will not result in harm to any connected components or speakers since the issue is contained to a single element within the affected receivers. To determine if your receiver is eligible under this Customer Care Program please click here Loss of Audio/Network Connection Customer Care Program for US and Canada customers We thank you for your loyalty! Onkyo again apologizes for any inconvenience this may cause and will provide this repair as expeditiously as possible....." |
I won't buy another all in one HT receiver again when the time comes. I've have Onkyo now, and had NAD in the past. The NAD was the better sounding but it was expensive. I like the idea of separate video processor and multi-channel amp as two decisions. Emotiva is quite good in this area for both. HT is their sweet spot. They have a good, and no-holds-barred processor. I would get the good ($699) MC-700 processor and the Build Your Own XPA amp, where you specify how many channel amp boards you want installed. This allows flexability over time. My son has a dedicated 5 channel Emo amp along with their prior lesser processor and it has been wonderful. |